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Inbox Works vs Duckie

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Inbox Works compared with Duckie
Detail Inbox WorksDuckie logo Duckie
What it doesThe simplest shared inbox for small teams AI support agents that resolve tickets end to end
StageNot given Not given
FoundedNot given 2023
Based inNot given US
Pricing modelNot given Not given
PricingFree for a team of up to three; Team plan at $29 a month for the whole team regardless of size Not given
Key features
  • See who is replying in real-time
  • Private team comments on emails
  • Hand off emails to teammates
  • Search across all emails and files
  • Read status tracking
  • Three-day follow-up for unanswered questions
  • Agents that resolve support tickets autonomously
  • Integration with multiple tools and data sources
  • Plain English workflow configuration
  • Support for multiple frontier AI models
What makes it different
  • No per-seat charges: one flat price for the whole team
  • Keeps email as email without tickets or queue language
  • Add optional capabilities without increasing complexity
  • Free plan for teams up to three people
  • Keyboard shortcuts for fast navigation
  • Agents actually resolve issues end-to-end, not just answer questions
  • Setup in plain English without requiring engineers
  • Built by engineers who experienced the problem firsthand
  • Handles complex workflows beyond ticket deflection
  • Production-ready safety and control infrastructure
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)33 +1 (up) since last check44 −1 (down) since last check
Trust Flow (Majestic)07
Citation Flow (Majestic)1534
Referring domains (Majestic)2308

3 details filled in for both companies.

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