Inbox Works vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Inbox Works compared with Concierge
Detail	Inbox Works	Concierge
What it does	The simplest shared inbox for small teams	In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	US
Pricing model	Not given	Paid
Pricing	Free for a team of up to three; Team plan at $29 a month for the whole team regardless of size	Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features	See who is replying in real-time Private team comments on emails Hand off emails to teammates Search across all emails and files Read status tracking Three-day follow-up for unanswered questions	Native SDKs for iOS, Android, React Native, Flutter and web AI agent answers from your knowledge base Support for 34 languages Automated refund desk for Apple requests Locked purchase check and restore Review reply drafting Knowledge autopilot for help articles Spam filter for new threads Customizable appearance and branding
What makes it different	No per-seat charges: one flat price for the whole team Keeps email as email without tickets or queue language Add optional capabilities without increasing complexity Free plan for teams up to three people Keyboard shortcuts for fast navigation	AI answers first from your knowledge, labeled as AI, avoiding hidden AI Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	33 +1 (up) since last check	Not checked yet no change since last check
Trust Flow (Majestic)	0	0
Citation Flow (Majestic)	15	0
Referring domains (Majestic)	2	0

4 details filled in for both companies.

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