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Human Reply vs Coldops

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Human Reply compared with Coldops
DetailHuman Reply logo Human ReplyColdops logo Coldops
What it doesLive chat for your website, answered from Telegram The control plane for cold email agencies
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelPaid Paid
Pricing$12/month or $120/year per site. Everything included for the whole team with unlimited conversations. First 7 days free. Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Key features
  • Lead card with visitor context
  • Conversation history linking
  • Claim, Won, Lost workflow
  • Business hours and auto-away
  • Dashboard analytics
  • Customizable chat bubble
  • Multi-channel fallback replies
  • No per-seat pricing model
  • Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems
  • Multi-client dashboard showing all campaigns, mailboxes and domains in one view
  • Email and Slack alerts for deliverability issues with root cause diagnosis
  • Automatic campaign pausing on Instantly and Smartlead when issues are detected
  • AI-generated weekly client reports drafted from live campaign data
  • Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk
  • SPF, DKIM, DMARC and blacklist checks per sending domain
  • Provider mismatch detection between lead location and sending mailboxes
  • Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys
  • White-label client reports sent from your own domain
What makes it different
  • Telegram integration instead of building another inbox
  • Visitors never leave your website
  • Unlimited team members at no extra cost
  • Speed-focused lead response
  • Rich context on first message
  • Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events
  • Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing
  • Detects provider mismatches that quietly reduce deliverability with no bounce or error signal
  • Independent by design - does not sell inboxes, domains or warmup services
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)13 +1 (up) since last check3 no change since last check
Trust Flow (Majestic)189
Citation Flow (Majestic)1418
Referring domains (Majestic)7731

5 details filled in for both companies.

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