AI receptionist for UK small businesses that answers calls, captures lead details, and sends them by text or email
Stage
Established
Startup
Founded
Not given
2026
Based in
Not given
GB
Pricing model
Paid
Paid
Pricing
Hiver Omni offers three plans: Growth at $25-$35/user/month, Pro at $55-$65/user/month, and Elite at $85-$95/user/month. A 7-day free trial of the Elite plan is available without requiring a credit card. Voice add-on costs $30 per voice seat/month.
£49 per month. Early access pricing with everything included: unlimited minutes, dedicated UK landline, lead capture with text or email summaries, call recordings and transcripts, spam screening, appointment booking into Google Calendar or Cal.com, and customer booking confirmations via SMS. No setu
Key features
AI Agents that resolve multi-step requests end-to-end
AI Copilot for drafting replies and suggesting next steps
Omnichannel inbox for email, chat, Slack, voice, and SMS
Cross-team collaboration with internal notes and linked tasks
AI Insights to uncover themes and customer health
AI Help Center that auto-updates knowledge from resolved tickets
Customer Portal for self-service support
AI QA to grade responses and coach agents
24/7 call answering
Lead capture with text and email summaries
Spam screening and cold call rejection
Call recordings and transcripts
Returning caller recognition
SMS booking confirmations
Business information training
Dedicated UK landline with area code
Unlimited call minutes
What makes it different
Resolves complex, multi-step requests end-to-end across multiple systems and channels
Built with agentic AI at the center, not bolted on through acquisitions
Engineers embed with team and own the outcome of AI implementation
Self-improving AI that learns from institutional knowledge and past tickets
Unified omnichannel workspace with cross-team collaboration built-in
Built specifically for UK phone lines and regulations, not translated from elsewhere
Transparent AI disclosure from the first word of the call
Two hands-on founders handling every customer
Real, warm British voice with options to choose from