Live chat for your website, answered from Telegram
Stage
Established
Not given
Founded
Not given
Not given
Based in
Not given
US
Pricing model
subscription
subscription
Pricing
Hiver Omni offers three plans: Growth at $25-$35/user/month, Pro at $55-$65/user/month, and Elite at $85-$95/user/month. A 7-day free trial of the Elite plan is available without requiring a credit card. Voice add-on costs $30 per voice seat/month.
$12/month or $120/year per site. Everything included for the whole team with unlimited conversations. First 7 days free.
Key features
AI Agents that resolve multi-step requests end-to-end
AI Copilot for drafting replies and suggesting next steps
Omnichannel inbox for email, chat, Slack, voice, and SMS
Cross-team collaboration with internal notes and linked tasks
AI Insights to uncover themes and customer health
AI Help Center that auto-updates knowledge from resolved tickets
Customer Portal for self-service support
AI QA to grade responses and coach agents
Lead card with visitor context
Conversation history linking
Claim, Won, Lost workflow
Business hours and auto-away
Dashboard analytics
Customizable chat bubble
Multi-channel fallback replies
No per-seat pricing model
What makes it different
Resolves complex, multi-step requests end-to-end across multiple systems and channels
Built with agentic AI at the center, not bolted on through acquisitions
Engineers embed with team and own the outcome of AI implementation
Self-improving AI that learns from institutional knowledge and past tickets
Unified omnichannel workspace with cross-team collaboration built-in
Telegram integration instead of building another inbox