Helply vs Dora

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Helply compared with Dora
Detail	Helply	Dora
What it does	The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.	Not given
Stage	Established	Startup
Founded	2011	Not given
Based in	Not given	Not given
Pricing model	Paid	Freemium
Pricing	Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually	First client free forever. $10 per month for each additional client.
Key features	Shared inbox and ticketing system Knowledge base and help center Multi-channel support across email, chat, Slack, Teams Workflows and automations Analytics and reporting Customer records and account management	Branded client portal with no password login AI account manager that briefs requests and answers clients Email request intake and brief generation One-click work approvals Brand library with automatic file organization Weekly delivery and status summaries Integration with Claude and ChatGPT via MCP and API Monthly delivery records and recaps Unlimited team seats
What makes it different	Unlimited users on every plan with no per-seat fees Pay only for AI work complexity, not per resolution or per user Replaces multiple platforms including Zendesk, Intercom, and Freshdesk	AI that suggests before it acts, requiring approval for changes Clients can sign in and respond via email links without learning software Simple flat pricing with one client free forever Open integration with your own AI through MCP and API Portal setup in about one minute from your website
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	78 no change since last check	7 −1 (down) since last check
Trust Flow (Majestic)	26	0
Citation Flow (Majestic)	52	13
Referring domains (Majestic)	5395	13

5 details filled in for both companies.

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