Helploom vs Duckie

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Helploom compared with Duckie
Detail	Helploom	Duckie
What it does	Affordable customer support software that just works	AI support agents that resolve tickets end to end
Stage	Not given	Not given
Founded	Not given	2023
Based in	Not given	US
Pricing model	Freemium	Not given
Pricing	Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.	Not given
Key features	Unlimited live chat widget Unlimited team members Shared inbox AI chatbot with 24/7 support Multilingual support in 50+ languages Help center with articles and collections SEO and LLM sitemap support Intelligent escalation to human agents	Agents that resolve support tickets autonomously Integration with multiple tools and data sources Plain English workflow configuration Support for multiple frontier AI models
What makes it different	Flat pricing with no per-user, per-customer, or per-message charges AI trained on your own knowledge base and data Built by founders who use the product daily	Agents actually resolve issues end-to-end, not just answer questions Setup in plain English without requiring engineers Built by engineers who experienced the problem firsthand Handles complex workflows beyond ticket deflection Production-ready safety and control infrastructure
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	35 +1 (up) since last check	44 −1 (down) since last check
Trust Flow (Majestic)	7	7
Citation Flow (Majestic)	35	34
Referring domains (Majestic)	153	308

3 details filled in for both companies.

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