Affordable customer support software that just works
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Stage
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Startup
Founded
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Based in
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Pricing model
Freemium
Freemium
Pricing
Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
First client free forever. $10 per month for each additional client.
Key features
Unlimited live chat widget
Unlimited team members
Shared inbox
AI chatbot with 24/7 support
Multilingual support in 50+ languages
Help center with articles and collections
SEO and LLM sitemap support
Intelligent escalation to human agents
Branded client portal with no password login
AI account manager that briefs requests and answers clients
Email request intake and brief generation
One-click work approvals
Brand library with automatic file organization
Weekly delivery and status summaries
Integration with Claude and ChatGPT via MCP and API
Monthly delivery records and recaps
Unlimited team seats
What makes it different
Flat pricing with no per-user, per-customer, or per-message charges
AI trained on your own knowledge base and data
Built by founders who use the product daily
AI that suggests before it acts, requiring approval for changes
Clients can sign in and respond via email links without learning software
Simple flat pricing with one client free forever
Open integration with your own AI through MCP and API
Portal setup in about one minute from your website
Helploom
Dora