Duckie vs Quackback

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Duckie compared with Quackback
Detail	Duckie	Quackback
What it does	AI support agents that resolve tickets end to end	Open-source customer feedback, public roadmap, changelog and support platform
Stage	Not given	Not given
Founded	2023	Not given
Based in	US	Not given
Pricing model	Not given	Freemium
Pricing	Not given	Free plan at $0/mo with 1 seat and 50 posts. Pro at $29/mo ($348/yr) for 5 seats. Business at $59/mo ($708/yr) for 20 seats. Enterprise at $99/mo ($1,188/yr) with unlimited seats. Optional branding removal at $59/mo ($590/yr).
Key features	Agents that resolve support tickets autonomously Integration with multiple tools and data sources Plain English workflow configuration Support for multiple frontier AI models	Feedback boards with voting Public roadmap Changelog with notifications Live chat, email and tickets Help center and knowledge base Status page Quackback AI agent and copilot Integrations with issue trackers and chat API and webhooks Self-hosting with Docker
What makes it different	Agents actually resolve issues end-to-end, not just answer questions Setup in plain English without requiring engineers Built by engineers who experienced the problem firsthand Handles complex workflows beyond ticket deflection Production-ready safety and control infrastructure	Open source under AGPL-3.0, never locked in Same code for cloud and self-hosted editions Everything in one place from request to release Flat pricing with seats included
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	44 −1 (down) since last check	34 no change since last check
Trust Flow (Majestic)	7	8
Citation Flow (Majestic)	34	23
Referring domains (Majestic)	308	215

3 details filled in for both companies.

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