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Concierge vs Quackback

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Concierge compared with Quackback
DetailConcierge logo ConciergeQuackback logo Quackback
What it doesIn-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent Open-source customer feedback, public roadmap, changelog and support platform
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelPaid Freemium
PricingPro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request. Free plan at $0/mo with 1 seat and 50 posts. Pro at $29/mo ($348/yr) for 5 seats. Business at $59/mo ($708/yr) for 20 seats. Enterprise at $99/mo ($1,188/yr) with unlimited seats. Optional branding removal at $59/mo ($590/yr).
Key features
  • Native SDKs for iOS, Android, React Native, Flutter and web
  • AI agent answers from your knowledge base
  • Support for 34 languages
  • Automated refund desk for Apple requests
  • Locked purchase check and restore
  • Review reply drafting
  • Knowledge autopilot for help articles
  • Spam filter for new threads
  • Customizable appearance and branding
  • Feedback boards with voting
  • Public roadmap
  • Changelog with notifications
  • Live chat, email and tickets
  • Help center and knowledge base
  • Status page
  • Quackback AI agent and copilot
  • Integrations with issue trackers and chat
  • API and webhooks
  • Self-hosting with Docker
What makes it different
  • AI answers first from your knowledge, labeled as AI, avoiding hidden AI
  • Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
  • Open source under AGPL-3.0, never locked in
  • Same code for cloud and self-hosted editions
  • Everything in one place from request to release
  • Flat pricing with seats included
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check34 no change since last check
Trust Flow (Majestic)08
Citation Flow (Majestic)023
Referring domains (Majestic)0215

5 details filled in for both companies.

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