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Clariv vs Quackback

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Clariv compared with Quackback
DetailClariv logo ClarivQuackback logo Quackback
What it doesAI-powered platform for analyzing customer sentiment, managing reviews, and unified customer engagement across channels Open-source customer feedback, public roadmap, changelog and support platform
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelPaid Freemium
PricingStarter plan: $49 per location per month (billed monthly). Plan includes review management and sentiment analysis from 80+ platforms, unified multi-channel review dashboard, AI-powered sentiment and NPS scoring with keyword insights, smart alerts for negative reviews or rating fluctuations, AI-gener Free plan at $0/mo with 1 seat and 50 posts. Pro at $29/mo ($348/yr) for 5 seats. Business at $59/mo ($708/yr) for 20 seats. Enterprise at $99/mo ($1,188/yr) with unlimited seats. Optional branding removal at $59/mo ($590/yr).
Key features
  • Review monitoring from 80+ platforms including Google, Yelp, Facebook, and TripAdvisor
  • AI-powered sentiment and NPS scoring with keyword insights
  • Smart alerts for negative reviews or rating fluctuations
  • AI-generated response suggestions to enhance engagement
  • Performance analytics by store, product, or region
  • Benchmarking tools for multi-location and franchise operators
  • Unified multi-channel dashboard
  • Feedback boards with voting
  • Public roadmap
  • Changelog with notifications
  • Live chat, email and tickets
  • Help center and knowledge base
  • Status page
  • Quackback AI agent and copilot
  • Integrations with issue trackers and chat
  • API and webhooks
  • Self-hosting with Docker
What makes it differentNot given
  • Open source under AGPL-3.0, never locked in
  • Same code for cloud and self-hosted editions
  • Everything in one place from request to release
  • Flat pricing with seats included
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)13 −1 (down) since last check34 no change since last check
Trust Flow (Majestic)68
Citation Flow (Majestic)1123
Referring domains (Majestic)35215

4 details filled in for both companies.

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