Auxx AI vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Auxx AI compared with Concierge
Detail	Auxx AI	Concierge
What it does	AI-powered inbox and CRM for Shopify support automation	In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	US
Pricing model	Freemium	Paid
Pricing	Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c	Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features	AI-powered email support Shopify integration with order and customer data sync Workflow automation with procedures and triggers Shared inbox with team collaboration Knowledge base builder with document chunking and vector search Multi-LLM support (GPT-4o, Claude, Gemini) Self-hostable on Docker, AWS, and other platforms Real-time data syncing from connected sources Live chat and automated ticket handling	Native SDKs for iOS, Android, React Native, Flutter and web AI agent answers from your knowledge base Support for 34 languages Automated refund desk for Apple requests Locked purchase check and restore Review reply drafting Knowledge autopilot for help articles Spam filter for new threads Customizable appearance and branding
What makes it different	100% open source with no per-ticket pricing, allowing full data ownership and customization 85% automation rate for common Shopify support queries with 3x faster responses Transparent, scalable pricing based on usage with no per-agent seat fees Self-hostable with full control over deployment and data Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow	AI answers first from your knowledge, labeled as AI, avoiding hidden AI Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	43 no change since last check	Not checked yet no change since last check
Trust Flow (Majestic)	3	0
Citation Flow (Majestic)	22	0
Referring domains (Majestic)	59	0

6 details filled in for both companies.

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