WhatsApp conversations are billed by Meta at its published rates and passed through at 0% markup. Team seats are free. A software plan covers the workspace the whole team uses.
Not given
Key features
Shared team inbox for WhatsApp
Contacts and CRM
Broadcast campaigns with analytics
WhatsApp message templates
Quick and canned replies
Keyword and new-chat automation
Customer segmentation
Multi-number channels
Public API and webhooks
24-hour reply window countdown tracking
Passwordless identity using passkeys
No advertising profile or cross-site measurement
Encrypted messaging without plaintext fallback
Support for Human and AI Agent/Bot/Robot identities
Web app accessible on desktop and mobile
User-controlled recovery with passkeys and one-time codes
Temporary identity sessions (1, 24 or 72 hours)
Minimum native identity requirements
What makes it different
Official Meta Tech Provider with 0% markup on Meta's per-message rates
Your WhatsApp Business Account and templates stay in your own Meta account
Built by the team who uses it daily
Privacy-first architecture with no advertising identity or data handoff
Passwordless-by-design authentication
Clear actor type labels for Humans, AI Agents, Bots and Robots