WhatsApp conversations are billed by Meta at its published rates and passed through at 0% markup. Team seats are free. A software plan covers the workspace the whole team uses.
Key features
Team inboxes with multiple people working together
Assign and watch conversations
Task management with due dates and tracking
Integration with 25+ apps
AI assistant with context gathering
Snooze and send later functionality
Unified inbox for multiple email accounts
Shared team inbox for WhatsApp
Contacts and CRM
Broadcast campaigns with analytics
WhatsApp message templates
Quick and canned replies
Keyword and new-chat automation
Customer segmentation
Multi-number channels
Public API and webhooks
24-hour reply window countdown tracking
What makes it different
No separate app needed for support or internal conversations about emails
Real AI assistant that gathers context from connected tools
Internal collaboration without sharing personal emails
Official Meta Tech Provider with 0% markup on Meta's per-message rates
Your WhatsApp Business Account and templates stay in your own Meta account