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Duckie vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Duckie compared with Concierge
DetailDuckie logo DuckieConcierge logo Concierge
What it doesAI support agents that resolve tickets end to end In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
StageNot given Not given
Founded2023 Not given
Based inUS US
Pricing modelNot given Paid
PricingNot given Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features
  • Agents that resolve support tickets autonomously
  • Integration with multiple tools and data sources
  • Plain English workflow configuration
  • Support for multiple frontier AI models
  • Native SDKs for iOS, Android, React Native, Flutter and web
  • AI agent answers from your knowledge base
  • Support for 34 languages
  • Automated refund desk for Apple requests
  • Locked purchase check and restore
  • Review reply drafting
  • Knowledge autopilot for help articles
  • Spam filter for new threads
  • Customizable appearance and branding
What makes it different
  • Agents actually resolve issues end-to-end, not just answer questions
  • Setup in plain English without requiring engineers
  • Built by engineers who experienced the problem firsthand
  • Handles complex workflows beyond ticket deflection
  • Production-ready safety and control infrastructure
  • AI answers first from your knowledge, labeled as AI, avoiding hidden AI
  • Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)44 −1 (down) since last checkNot checked yet no change since last check
Trust Flow (Majestic)70
Citation Flow (Majestic)340
Referring domains (Majestic)3080

4 details filled in for both companies.

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