Zendesk-compatible helpdesk with AI, at a fraction of the price
Stage
Startup
MVP
Founded
Not given
Not given
Based in
Not given
BA
Pricing model
Freemium
Freemium
Pricing
First client free forever. $10 per month for each additional client.
Free: $0 per agent per month (1 agent, 100 tickets per month). Starter: $11 per agent per month billed yearly ($14 monthly). Growth: $18 per agent per month billed yearly ($22 monthly). Pro: $27 per agent per month billed yearly ($33 monthly). Enterprise: $39 per agent per month, yearly contract. AI
Key features
Branded client portal with no password login
AI account manager that briefs requests and answers clients
Email request intake and brief generation
One-click work approvals
Brand library with automatic file organization
Weekly delivery and status summaries
Integration with Claude and ChatGPT via MCP and API
Monthly delivery records and recaps
Unlimited team seats
Import full Zendesk history with tickets, users, rules and help centre
Tickets with views, tabs, macros and keyboard shortcuts
Email with multiple support addresses and clean threads
Web messenger with bot flows, WhatsApp, SMS and social messaging
Voice calls via browser or third-party phone systems
Help centre with articles, translations, request forms and customer portal
Zendesk-compatible API and REST API with webhooks
AI copilot for drafts, summaries and translation, included in paid plans
SLA policies, business hours and custom ticket statuses
SAML SSO, SCIM provisioning and audit log export on Enterprise plan
What makes it different
AI that suggests before it acts, requiring approval for changes
Clients can sign in and respond via email links without learning software
Simple flat pricing with one client free forever
Open integration with your own AI through MCP and API
Portal setup in about one minute from your website
About 10 to 20% of Zendesk pricing for comparable plans
Import full Zendesk account and run both systems in parallel before switching
Zendesk-compatible API so existing scripts work without changes
Hosted in EU with per-workspace encryption key for integration secrets
Light agents are free and do not count as paid seats
Dora
HelpFalcon