Website feedback tool that turns scattered screenshots and tickets into comments pinned to the exact element
AI-powered customer experience management platform and services
Stage
Not given
Established
Founded
Not given
2000
Based in
US
US
Pricing model
Freemium
Contact for pricing
Pricing
Free: $0 forever with 2 projects, 3 team seats, 3 guest reviewers, 50 feedback threads per month, 14-day history. Pro: $8 per seat per month billed yearly ($10 per month billed monthly), includes 10 Agent Credits per month. Business: $16 per seat per month billed yearly ($20 per month billed monthly
Not given
Key features
Visual feedback pinned to page elements
Bug reports with screen recordings and console errors
Public feedback board with voting and roadmap
Live chat with visitors
Product analytics
AI triage and duplicate detection
Agent can write and open draft pull requests
Integrations with Linear, Jira, GitHub, GitLab, Asana, Trello
Screen recording with dev logs and failed requests
One script tag installation, works on any stack
Omnichannel platform across channels
Campaign management
AI-powered self-service
Interaction analytics
Intent-based ad targeting
Real-time video chat
What makes it different
Reviewers never need a paid seat or account
Feedback stays anchored to the exact page element through changes
One script tag with no SDK setup or rebuild required
AI automatically detects duplicates and drafts replies
All feedback surfaces share one inbox and context
Over 25 years of contact center operational expertise built into platform
Unified platform combining AI, human expertise, and vertical knowledge
Global scale with 10,000+ employees across multiple countries
Industry-recognized with multiple gold awards
End-to-end CX management spanning customer acquisition to retention
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[24]7.ai