PSA software for small MSPs with ticketing, agreement billing, Microsoft 365 license reconciliation, and invoicing in one place
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Paid
Paid
Pricing
US Unlimited at $69 per seat per month with unlimited US and Canada calling; US Unlimited AI+ at $99 per seat per month including AI call analysis; US Dialer Plus at $169 per seat per month with additional AI agent minutes and free caller IDs; Enterprise available on custom quote. All plans include
$49 per technician per month (month to month) or $39 per technician per month (billed annually). No minimum seats, no setup fee. Client portal users, read-only staff and accounting users are free.
Key features
Predictive dialer with voicemail and dead air detection
Built-in CRM with leads, deals, pipelines and custom fields
AI call transcription, summaries and sentiment analysis
Call scoring on communication, resolution, satisfaction and compliance
Multiple dialing modes from one-at-a-time to predictive
Skills-based routing and callbacks
AI voice agent for inbound call answering
Calendar and email integration with Gmail, Outlook and Microsoft 365
Live dashboards and call performance reporting
Ticketing with SLAs and client context
Agreement billing that applies during work, not at month end
Revenue check comparing licenses and devices to what is billed
AI ticket summaries and reply drafts
Integration with QuickBooks Online and Xero
Free migration from ConnectWise, Autotask and HaloPSA
What makes it different
Single platform for dialing, CRM and AI analysis eliminates manual logging and reconciliation between systems
Built for high-volume calling floors rather than small inside-sales teams
Calls write themselves to the record before the call is answered
AI voice agent answers calls automatically without custom code
Automated revenue checks that catch billing gaps before invoices
Free migration from existing PSA systems with dry run review
Tenant-scoped data security with row-level access controls
Adoptiv
Opcrunch